Diana Burns
214-364-6014
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STRATEGIC COLLABORATOR
HIGH IMPACT PERFORMER
CROSS FUNCTIONAL TEAM LEADER
Training Ops Professional
Training &
Ops Services
Professional with over 25 years’ experience in operations, training and system processes. inclusive of design, development, and the implementation of training programs and brand initiatives.
Builds strategic partnerships with stakeholders, clients, and vendors with the ability to collaborate with cross-functional teams to align capabilities, and business priorities.
Performs data research and competitive analysis to evaluate business operations and to implement processes and tools to improve efficiency and drive cost savings. Supports and communicates organizational strategies by building and aligning departmental and regional goals.
Recommendations
Diana is a true professional in her field and is recognized for her results driven attitude. No project is too big or small for Diana. Her committed work ethic, ability to manage programs and problem solve is invaluable.
Jill Ventura
Director of Restaurants
Core States Inc.
Working with Diana was just an excellent experience. As a franchisor representative she understood the challenges we had at the airport environment. Diana facilitated the brand in such professional, enthusiastic and uncomplicatedness to work and fit with the airport business model. Working with such a professional leader, that has strong analytical skills, and excellent relationship builder, made my experience with the Corner Bakery brands outstanding.
Rafik Farouk
Sr. Director of Global Business Development
PF Changs China Bistro
When working with franchisees, Diana is often the voice of calm and reason, especially in times of change. She works tirelessly with her franchisees to help them find their focus and realign their vision in a way that is a win for both the franchise and the parent company. Diana’s all-around talents in Strategic Planning, Developing People, Clearly Communicating at all levels and her genuine desire to help others to succeed, her contributions will be significant to any organization.
Theresa Robertson
Director Training
Vigil Ventures/ Vigil Pizza/ Llano Pizza, Inc.